At Gennaro Counseling, PLLC, we are committed to transparency and compliance with the No Surprises Act to ensure our clients receive clear information regarding their financial responsibilities for the services we provide.

Billing and Insurance Practices

In-Network Services: For clients with insurance coverage where we are considered in-network providers, we strive to work within the parameters of the insurance plan to minimize unexpected costs. We aim to communicate any applicable copays, deductibles, or other financial responsibilities to clients before services are rendered.

Out-of-Network Services: In cases where we may be considered out-of-network for a client's insurance plan, we are committed to providing upfront information about potential out-of-pocket costs. This includes discussing fees and any possible differences in coverage to empower clients to make informed decisions about their care.

Prior Cost Estimates

Before initiating services, we make every effort to provide clients with a clear estimate of the anticipated costs for counseling sessions. This includes information about fees, insurance coverage, and any potential out-of-pocket expenses.

Transparency and Communication

Our team is dedicated to open communication regarding billing practices. We encourage clients to discuss any financial concerns or questions about billing, insurance coverage, or fees at any point before or during their counseling sessions.

Client Rights and Protections

As part of our commitment to the No Surprises Act, we prioritize informing our clients about their rights regarding healthcare billing. We adhere to the Act's guidelines to prevent surprise medical bills and strive to maintain transparency in our billing practices.